Terms & Conditions

Warranty for Emergency Parachute Systems

Butler Parachute Systems, Inc. (hereafter referred to as BPS) manufactures the finest emergency parachute systems in the world. Accordingly, subject to the Terms & Conditions of Warranty set forth below, we warrant that our emergency parachute systems are free from defects in materials, workmanship and design for a period of five years from the date of manufacture.

Terms & Conditions of Warranty

This warranty excludes any condition that (in the sole opinion of BPS) has resulted from misuse, abuse, modification, improper maintenance, neglect, exposure to ultraviolet light, damage from aircraft parts and/or any other condition that is outside the realm of normal usage. Usage of this product in a manner that violates state or federal law is a misuse of the product and voids all warranties, express or implied. BPS shall not be liable in any manner whatsoever for damages related to the use of this product in an illegal manner.

This warranty excludes any condition related to color fastness, fading and/or the matching of any particular lot of materials with any color.

All BPS products have been thoroughly tested and found to be in conformance with all applicable FAA requirements for TSO C-23 certification in effect on the date of authorization. However, since we have no control over the actual conditions of usage, this warranty specifically excludes any guarantee, express or implied, that a parachute system will successfully save a particular individual in all conditions under which it might be used.

This warranty covers the product only when it is used in accordance with the manufacturer’s instructions and within the stated and/or placarded operating limits regarding maximum pack opening airspeed and maximum gross weight for the lowest rated component of each assembly. Failure to follow these guidelines for the use of the product voids any and all warranties.

This warranty does include any changes that may be required under BPS Service Bulletins or FAA Airworthiness Directives, if issued. It does not include changes or updates that are recommended but not required.

The warranties and agreements herein set forth are exclusive and are expressly in lieu of all other warranties and agreements, express, implied, or statutory. There are no implied warranties of merchantability, workmanship, or fitness for a particular purpose.

The customer’s sole and exclusive remedy for any breach of this warranty is limited to repair or replacement of any BPS product deemed to be defective. BPS shall have no other liability for any incidental, consequential or punitive damages.

Cancellation Policy

Butler Parachute Systems is committed to providing the best products and services in a timely manner. We aim to accommodate your needs to the best of our ability and try to be as flexible as possible when the customer requires a cancellation.
Unfortunately, when a customer cancels without giving adequate notice, it prevents another customer from being served and cost the company time and money to service the order. This cancellation policy is used as a way of respecting the time and commitment of the company and is used in fairness to both our business and the clients we serve.
We will cancel an order at no cost to the customer when there is no cost to Butler Parachute Systems. However, we must pass-on to the customer any cost incurred by the company when a cancellation occurs. The cancellation fee may be deducted from any deposit paid for the order.
The following cancellation policy pertains to all ordered received for any of our products:
• There is no charge if the order is cancelled within ten (10) days that the order is placed.
• There is a ten percent (10%) charge after ten (10) days and before the order goes to production.
• The customer will be charged for the cost of time and materials of work completed if the cancellation occurs after the order goes to production.

*Government Contracts may be subject to different terms and conditions of the relevant Contract Clauses, applicable FARs, applicable DFARs, or terms of the Bid/Proposal document.